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Shipping & Return

 

 

We Ship Worldwide!

Shipping Rates & Estimated Delivery Times for all countries (Top)

Price List for Registered Airmail (USD)

Tracking site: https://www.17track.net/

 

Countries
Weight
Price
(USD)
To all over the world, the price is the same
First 100g2.50
Next 100g or part thereof
1.65

 

Price List for Express Delivery by DPEX (USD)

Tracking site: https://www.dpex.com/

DestinationParcel (up to 16 kg)

Heavy shipment (above 16kg)

First 0.5kg

(USD)

Every Added 0.5kg 

(USD)

Every 1.0kg

(USD)

Hongkong3.140.651.13
Taiwan3.921.683.69
Macao(Macau)3.921.683.69
Singapore5.601.402.65
Philippines9.792.774.98
Malaysia6.652.825.82
Thailand7.472.436.65
Bangladesh14.783.296.65
Vietnam11.762.635.32
Indonesia14.783.296.65
Sri Lanka14.783.296.65
Pakistan14.783.296.65
Brunei11.762.635.32
Cambodia11.762.635.32
South Korea14.783.296.65
South Africa16.804.6010.29
India10.453.196.85
United Arab Emirates8.363.805.60
Qatar,Bahrain13.075.609.86
Australia10.213.187.09
United Kingdom13.533.739.98
New Zealand10.823.6910.48

 

Price List for Express Delivery by DHL (USD)

 
DestinationParcel (up to 30 kg)Heavy Shipment (above 30 kg)

First 0.5kg

(USD)

Every Added 0.5kg

(USD)

Every 1.0kg

(USD)

Macau17.996.368.38
Singapore, Philippines, South Korea, Brunei ,Taiwan, Malaysia, Thailand13.814.005.67
Japan20.176.185.51
Australia, New Zealand18.366.919.16
Indonesia, Cambodia, Laos, Vietnam18.366.919.16
India, Sri Lanka35.999.0910.63
Pakistan26.175.829.18
Canada, United States18.503.45 7.12
Mexico23.894.807.12
Belgium, Netherlands, Luxembourg, Italy, Germany, France, United Kingdom, San Marino,  
Austria,  Denmark, Finland, Portugal, Sweden, Switzerland, Spain, Greece, Norway, Bulgaria,
Cyprus, Lithuania, Malta, Slovakia, Czech Republic, Hungary, Poland, Romania, Ireland, 
Guernsey,Estonia, Latvia,Slovenia
16.943.80
6.90
Andorra, Gibraltar, Iceland26.725.829.07
Trinidad and Tobago, Guyana25.507.4610.65
United Arab Emirates, Bahrain, Iran, Qatar, Kuwait, Jordan , Israel, Lebanon,
Saudi Arabia, Oman, Turkey , Iraq
23.995.828.18
Egypt,Tunisia26.606.2011.43

South Africa, Namibia, Nigeria, Kenya, Botswana, Cameroon, Mauritius,
Morocco, Seychelles, Zambia, Zimbabwe, Ghana

29.266.7212.16

Chile

26.67.6511.16

 

We ship worldwide. If you don't see your country at checkout page, please contact us at clothingcandy@gmail.com

For express delivery by DPEX and DHL, it takes usually between 3 to 5 working days to reach you. For registered airmail, it takes usually between 6-30 working days to reach you. 

Please note that we take time to process all your orders. Processing time is usually between 1-2 working days for all items. You will be assigned a tracking number to track your parcel online the moment we ship out your parcel. 

Note: ClothingCandy will not be responsible for any delay or lost mail due to postal service. 

 

 

 

Return Policy At ClothingCandy (Top)

We want you to be happy with your purchase at ClothingCandy!

As we check all our products carefully before shipping them to you, you should receive them in excellent condition. However, please contact us at: clothingcandy@gmail.com if the item sent to you is incorrect or defective or if you wish to make an exchange. Please send us clear photo(s) of the items in the original condition and state the reason(s) for return and we will walk you through the return and exchange process.

You should report the problem to us within 3 days after receiving the product and return it to us within 7 days on receipt of your order.

We offer exchange on items found to be defected due to our fault. Defect(s) caused by the fault of third party or customer's fault cannot be exchanged.

Please note that there may be a slight difference between our written size measurements and the actual product measurements and this variance will not be considered as a defect.

ClothingCandy will only accept items in their original condition and packaging i.e. no wear and tear or odours and all original tags must still be attached. ClothingCandy will not be responsible for returns that do not reach us and hence, we recommend you insure your parcel for its appropriate value.

All shipping and handling charges are not refundable. Shipping costs and any other fees associated with sending you refund or exchange back to ClothingCandy will be borne by the customer. In the case of free shipping, we will take shipping cost into consideration. Customers are responsible for return shipping charges.

Please note that all sales items and personalized items cannot be exchanged or refunded. Due to hygiene purposes, we do not allow exchange for bodysuits, lingerie, sleepwear, swimwear, jewelry and accessories.

ClothingCandy reserves the right to reject any return and exchange.